To start using a new tracker in Factory IL GPS, you need to follow some configuration steps. Below are the instructions for setting up your tracker, either through SMS commands or using the software provided by the tracker manufacturer.
Step 1: Access Tracker Configuration
- Start Configuration: Log into your Factory IL GPS account and go to the Devices section and click on How to configure my device? .
- Select Device Type: Choose the type of device you want to configure (tracker or mobile device).
- Add Device Details:
- Name: Enter a name for your tracker.
- IMEI or ID: Enter the IMEI number or the tracker identifier. This number is usually the 15-digit IMEI, but some trackers use the last 11 digits of the IMEI or a unique serial number. Refer to the user manual for more details.
Step 2: Configure the APN
- Configure APN: Select the country and the operator of the SIM card inserted in the tracker. Factory IL GPS will automatically provide the correct APN configuration based on the selected operator.
Step 3: Configure the Tracker
Select the brand of your tracker. Trackers can be configured using SMS commands or the software provided by the manufacturer. Not all trackers have both options, and users can choose their preferred method.
-
SMS Commands: If your tracker requires configuration via SMS commands, Factory IL GPS will display the specific commands needed for your device. It is important to send the commands exactly as shown, respecting signs, spaces, uppercase, lowercase, etc.
-
Manufacturer's Software: Some trackers can be configured using the software provided by the manufacturer. Refer to the user manual to download and install the appropriate software and follow the configuration instructions.
Step 4: Verification and Completion
- Add Device to Account: Once the tracker is configured, add it to your Factory IL GPS account by entering the IMEI or unique identifier of the device in the Devices section.
- Verify Operation: Ensure the device is sending data correctly and appears on the Factory IL GPS map.
Factory IL GPS Server Information
To connect your tracker to Factory IL GPS, use the following server details:
- Server:
d.plaspy.com
or54.85.159.138
- Port:
8888
Factory IL GPS will automatically detect the device protocol.
Troubleshooting
- Review User Manual: Refer to the tracker’s user manual for specific information on configuration and troubleshooting.
- Check Connection: Ensure the SIM card is activated and has sufficient balance to send data.
- Restart Device: If the tracker is unresponsive, try restarting it.
Additional Assistance
If you encounter issues during the configuration, contact Factory IL GPS technical support for additional help. They can provide specific guidance and resolve any issues you may have.
By following these steps, you will be able to configure your new tracker in Factory IL GPS and start using its satellite tracking services efficiently and effectively.
- Welcome to Factory IL GPS help
- Map
- Viewing a Device's Route History
- Device Control Panel
- Detailed Device Information
- Buttons on the Map
- Details
- Trip Statistics
- Device Menu
- GeoFences
- Bulk Alert Editing
- Enable map notifications
- Mileage Calculation
- Atributes
- Devices
- Marker Icon
- Information
- Sensors
- Reassign Digital Sensors
- Commands
- Alerts
- Types
- Configuration
- Reminders
- Limits
- History
- Setting Up a New Tracker
- Solution for Identifier Already in Use by Another Account
- Device Issues
- Email alerts sending limits
- Reports
- New Report
- My Account
- Password Change
- Email Notifications
- Telegram Accounts
- Update Mobile Phone Number
- Primary Email
- Alternative Email
- Activate Two-Factor Authentication (2FA)
- Access Log
- Password Recovery
- Recover Username
- Delete Your Account
- Statistics
- Activity Summary
- Groups
- Users
- Share Access
- Developers
- Enable the API
- Rest API
- Authentication
- Devices API
- GET /api/devices
- GET /api/devices/{deviceId}
- GET /api/devices/{deviceId}/lastLocation
- POST /api/devices/{deviceId}/locations
- POST /api/devices/{deviceId}/alerts
- Groups API
- GET /api/groups
- POST /api/groups
- GET /api/groups/{groupId}
- PUT /api/groups/{groupId}
- PATCH /api/groups/{groupId}
- DELETE /api/groups/{groupId}
- Users API
- GET /api/users
- POST /api/users
- GET /api/users/countries
- GET /api/users/timeZones
- GET /api/users/{userId}
- PUT /api/users/{userId}
- PATCH /api/users/{userId}
- DELETE /api/users/{userId}